Day and Night Air Conditioner Review – Why the Bad Rap?

Those of you who read our articles regularly, know that we are a small, U.S. Veteran-Owned company in Southern California, hold no punches, and also take great pride in the fact that we are not a distributor of any one brand, but rather, are certified to service and install all major brands, including units like Carrier, Goodman and Day and Night (aka “Day & Night”).  What does this mean?  Simple – an honest answer.  So what is the deal with Day and Night Air Conditioners, and why some of the bad reviews?  Are they really that bad, or do they get picked on because they are the little kids on the block?  The answer is mostly the latter – they don’t have the same name brand marketing as some of their larger competitors, but let me assure you that they are every bid as legitimate.  In fact, you might be surprised to find out who owns them…  This article will be a Day and Night Air Conditioner Review, and provide a comprehensive review of Day and Night performance features, as well as their reliability and potential problem areas.  Oddly enough, consumer opinions are somewhat mixed in regards to their Day and Night air conditioner reviews, despite having some very consistent track records.  Why?  Let’s take a deeper look at our Day Night AC review…

Day and Night Air Conditioner Review of Performance Features

For those of you looking for the short answer, here is my Day and Night Air Conditioner Review – Yes, Day and Night is a solid, reliable air conditioning unit.  Those looking for the long answer…continue reading.

For further reading the top air conditioner brands, here is the list: Top 10 Air Conditioner Brands.

First, an Important Blurb About Carrier – Why Carrier?  Just Read…

At ASM, we will only install products we believe in, and we have this policy for one simple reason – our reputation.  Our company thrives in a highly competitive Los Angeles industry because we have a reputation for real customer service and honesty.  Quite simply, we can’t afford to install unreliable equipment.  Day and Night, however, is a company we have continued to do business with because as you continue to not just install, but actually maintain air conditioners, you start to notice little similarities between units.  I mention this for one very specific reason – Day and Night air conditioners remind me of another brand of air conditioners to which I have become fondly accustomed – Carrier Air Conditioners.  But here’s the kick: the relationship between Day and Night Air Conditioners and Carrier goes a bit deeper than just my intuition…and those of you who have done your research might have already stumbled upon this fact: Day and Night is owned by the same parent company as Carrier Air Conditioning – United Technologies.  Although they are completely different brands, they still carry many of the same quality control procedures and when you look inside, wouldn’t you know it, they look oddly similar.  I am not saying that “Day and Night is a Carrier in disguise” by any means, but what I will say is that they are the red-headed cousin and share many of the same genes.  Think of Carrier and Day and Night Air Conditioners as being somewhat like the relationship between Ferrari and Fiat.  They are completely different companies, but if you look at a Fiat engine…they look more than just “similar,” don’t they?  Food for thought.

If you think Carrier is a better match for you, try looking at our article: Carrier Infinity vs Performance Review

Day and Night Air Conditioner Review of Features

Day and Night Air Conditioners are Energy Star qualified and offer a range of models similar to their competitors, ranging from 13 SEER to 19 SEER (What is SEER?  SEER vs EER).  In order of price (high to low), their models are:

  • Day and Night Constant Comfort Deluxe
  • Day and Night Constant Comfort
  • Day and Night Performance

Day and Night Constant Comfort Deluxe Series Features

  • 17-19 SEER rating depending on model
  • 66-70 Db noise range
  • Two-Stage operation (this is where the energy efficiency comes from)
  • Wi-Fi capabilities
  • Corrosion resistant
  • 10-Year No Hassle Replacement Limited Warranty
  • 10-Year Parts Limited Warranty

Day and Night Constant Comfort Series Features

  • 13-16 SEER
  • As low as 69 Db noise range, but typically runs in the 70s
  • Single-Stage compressor (in our experience, more reliable but will have a lower SEER rating)
  • Wi-Fi capabilities
  • Corrosion resistant
  • 5-Year No Hassle Replacement Limited Warranty
  • 10-Year Parts Limited Warranty

Day and Night Performance Series Features

  • 13-16 SEER
  • As low as 70 Db noise range
  • Single-Stage compressor (again in our experience, this is more reliable but will have a lower SEER rating)
  • Corrosion resistant
  • 10-Year Parts Limited Warranty

So, what the hell does all this mean?  It means that Day and Night offers many of the same features as their competitors.  But do they work?  Yes.  They work well, but in our experience the lower two brands are more reliable.  Kind of like most things, the more complex it gets, the more likely it is that something will go wrong.  This is particularly true of the two-stage compressors.  Basically what this means is that the unit has the ability to run at two speeds, essentially cutting its relative size in half during times of low demand, thus saving energy.  As with most brands, however, this feature can become problematic in the long run, and often times negates the increased SEER rating savings, which takes a long time anyway (usually a decade, which is why we rarely recommend spending the money for anything above 16 SEER – unless you will live in your house for another 10 years, it probably isn’t worth it).  Our recommendation for your money – the 16 SEER Performance – skip the bells and whistles.  The Performance series is rugged and durable – what else do you need?

Day and Night Air Conditioner Reviews of Reliability – Problem Areas

Consumer reports contain various degrees of positive and negative reviews running the entire gambit, but typically speaking the most common negative reviews come from reliability issues, specifically the premature failure of certain components.  On average, according to, Night and Day receives a 3 out of 5 overall rating.  Not bad, but not the greatest either.  However, having worked on them for years, I do take issue with a few of these review inputs – not to pick on the average consumer!

Here’s where it gets interesting – experience has shown me that people have a tendency to go with the cheapest contractor they can find, and this rarely turns out well – regardless of whether your name is “Day & Night.”  If you are just going to move on after this, and forget everything I am going to say, remember this:

Who you get to install your air conditioner is more important than what brand you choose.

There are a lot of Day and Night units installed by ASM that are running beautifully, and there are a lot of Carrier units that are nothing but trouble because people went with the “bargain contractor.”  Remember, for a contractor to undercut his competitors, he is taking that money from somewhere.  He still has the same operating costs, and hopefully he is using the same parts (but maybe he is skimping there, causing further problems with compatibility), so the only thing left is the labor.  I’m honestly not plugging our company, but if your contractor is giving you bargain prices, I doubt that his employees are up to par, and that is going to cost you more in the long run, possibly to his benefit if you call him back.  HVAC technicians are not cheap, and keeping intelligent employees isn’t cheap either.  As a reference, we are very successful in our industry, and we are rarely the cheapest bid on the market.  The employees is where the cost comes from, and although I am certainly not telling you to go out and take the most expensive bid, just use your head.  If one guy is $500 or $1000 cheaper than the other two, then where is this money coming from?  It’s coming from somewhere…

In all of the Day and Night AC units that we have been called out on for maintenance, we have never (NEVER) come across a problem that cannot be attributed to improper installation.  Think about it logically – a part fails, it must be the manufacturer, right?  Couldn’t be the contractor I paid $2,000 less than his competitors for to install it…  But, let’s think of it a little bit like your car – if you bought a 600 HP Hemi engine and dropped it into your car, who will install it?  If you go with the bargain guy down the street that charges half-price with a free tire rotation, is that engine going to purr the way it will if you pay for a proper, authorized and qualified mechanic to do the installation?  No, it won’t, and you’ll probably end up with a detached engine at some point too.  At the end of the day, improper installation and tuning of any system, including air conditioning and heating systems, will cause premature failure of parts because the other parts have to pick up the slack.  We see it all the time, and not just in Day and Night, but Carrier, Goodman, Lennox and other quality brands.

Final Thoughts on the Day and Night Air Conditioner Review

At the end of the day, Day and Night Air Conditioners are a quality product with a slightly bad rap due to improper installation.  I will tell you, however, having worked on them for years, that they are every bit as legitimate as their competitors.  The problems come in the fact that they, like any unit, are susceptible to improper installation, and without the big-name-brand to back them up, consequently get a bad rap sometimes.  If you have learned nothing from this post, I’d recommend this: spend the time doing your research on contractors – who you choose to install your air conditioner is more important than which unit you choose.  For more information on this, try: How to Choose an HVAC Contractor.  See more articles like this on the ASM Air Conditioning Blog.

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